Welcome to the Wayzn Pet Tag!
Congratulations on your purchase of the Wayzn Pet Tag, the perfect complement to your Wayzn Smart Pet Door sliding door opener. Now your pet can come and go anytime, no matter where you are, or what you are doing.
This Quick Start Guide includes a series of articles with step-by-step instructions teaching you everything you need to know about Wayzn Pet Tag, including how to install, use and maintain it. Please take a moment to read these instructions to ensure you get the best possible results.
3 things you should know before you begin
It requires training and must be used with care
Anytime you introduce a new technology it is important to slowly and carefully acclimate your pet. Wayzn Pet Tag is no exception. When you first introduce it, watch for any signs of discomfort, anxiety or fear, and immediately stop using the product if any of these symptoms are observed. For safety reasons, train your pet to immediately pass all the way through the doorway when the door opens and not to delay action or sit or stand part-way through the opening. Operating the door with Wayzn Pet Tag unattended is a risky activity and failure to sufficiently train and monitor your pet using the system will put your pet at risk. If you have any doubts about your ability to use the product safely, please discontinue use immediately and contact support@wayzn.com to arrange to return the product for a refund.
It is for secure yards only
Wayzn Pet Tag automates your Wayzn Smart Pet Door so your pet can exit and enter your home without your assistance. This significantly reduces the security of Wayzn Smart Pet Door, thus Wayzn Pet Tag should only be used in secure yards. If you have any concerns at all about the safety of your home or pet, do not use Wayzn Pet Tag. Instead, please contact support@wayzn.com to arrange to return the product for a refund.
It is designed to work slowly
When designing Wayzn Pet Tag, we set out to strike a balance between your needs and those of your pet. As humans, we want a way to let our pets come and go as desired, but we don’t want a door that is constantly opening and closing all day and night. So, in addition to including basic scheduling capabilities, we programmed Wayzn Pet Tag to work slowly. When your pet does a walk-by, the system will ignore it. Only when your pet approaches the receiver and remains in close proximity for at least a few seconds will the door open. And if your pet decides to take a nap right in front of the door we designed the system to open only once, after which it will ignore the tag until it leaves and re-enters the detection zone.
Not only does Wayzn Pet Tag react slowly, it also updates slowly. Please allow several minutes for new settings to reach Wayzn Pet Tag from the Wayzn app, and for battery readings to reach the app from thre tag after a detection.
Let’s get started!
Please follow these instructions in the correct order to ensure the best possible results:
You can also access all of the instructions for setting up and using Wayzn Pet Tag in the Wayzn Support Help Center at https://support.wayzn.com
If you encounter any problems, we’ve prepared a list of Frequently Asked Questions where you may be able to find answers. If you can’t find a solution to your problem please let us know at support@wayzn.com so we may assist you.
