Frequently Asked Questions
How much does it cost?
Wayzn costs $399, significantly less than the cost of purchasing and installing a traditional dog door.
Will it work with my door?
Very likely. Wayzn works with most brand name 5, 6 and 8-foot sliding glass doors in good condition, regardless of which direction they open or weight, so long as they consist of one fixed panel and one sliding panel, and the fixed panel is the outermost.
Can I install it myself?
What internet cameras does it work with?
What voice assistants does it work with?
How secure is it?
How does it protect against break-ins or critters?
What prevents the door from closing when a person or pet is in the way?
How is it powered?
How wide can the door open with Wayzn?
Does Wayzn require a camera?
What colors does it come in?
Does Wayzn require wi-fi?
Will it work for my pet?
Will it work with heavy doors?
Will it work if I have blinds?
Will it work for non-sliding doors?
What about external screen doors?
Can it be placed outside of the home?
How does it integrate with other connected devices?
Does it have an app? Which phones does it work with?
What is the app used for?
How do I turn it on and off?
What are the recommend ages?
How is my privacy protected?
Is it protected against hacking?
Does it use a special collar that my pet wears?
When does shipping begin for Batch #2?
Where does it ship?
How much is shipping?
Do I have to pay VAT / GST if I live in Canada?
Is there a warranty?
What is your refund policy?
How can I check the status of my pre-order?
Can I adjust how far the door opens?
What happens in the event of a power failure?
What comes in the box?
- Wayzn device
- Frame / door adapters and adhesive tape
- Power adapter
- Quick Start instructions